Checklist for CTWA Insight

  1. Verify the number of contacts in a conversation column when the user sends a CTWA message to any conversation.> Those who started a conversation are enabled.> Display contact with the tag CTWA (Should be check db ({"TenantId": "100015", "MessageReferral.SourceId": "120208014551390032", "MessageReferral.Url": {$exists: true}, Created: {$gte: ISODate("2024-07-28T16:00:00.000Z"), $lte: ISODate("2024-08-30T15:59:59.000Z")}})

Remove contact columns (Keep conversation column)

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  1. Verify the number of contacts when the user clicks on Those who purchase

2.1 When a user does not make a purchase:

Conversation A (ctwa):

Purchase =0, whose purchase is not displayed

2.2 When a user makes a purchase :

Conversation A (ctwa): make a purchase

Purchase =1

who purchase is displayed

BC displayed this contact A

2.2 When the user continues making another purchase

Case 1:

Conversation A (ctwa): make another purchase

Purchase =2

who purchase is displayed: 1 (for contact A)

BC displayed this contact A